VICIdial
8.8#2 in call center softwareFree planFree planAndroidiOSWebAPI
VisitVICIdial vs Vivocha
What both publish
| Fact | VICIdial | Vivocha |
|---|---|---|
| Headquarters | St. Petersburg, Florida, United States | Milan, Italy |
| Integrations | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. | The platform offers APIs for integrating with business applications, and its integrations cover CRM, ticketing, analytics, CMS, and contact-center telephony systems. |
| Product | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. | Vivocha provides a cloud customer engagement platform for communicating with website and mobile app visitors through voice, video, chat, callbacks, and collaboration tools. |
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Vivocha plans
No prices published.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.
Pick Vivocha if…
It suits customer-service and e-commerce teams seeking to engage visitors across websites and mobile apps. Businesses needing integrations or proactive engagement rules may also find its tools relevant.