Verloop.io
7.3#81 in chatbot buildersAndroidiOSWebAPI
Visit
| Fact | Verloop.io | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Channels | The maker lists WhatsApp, voice, website, mobile or in-app, Facebook, and Instagram among its customer engagement channels. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Founded | The company timeline says Verloop.io was founded in 2017 and onboarded its first client that year. | 2019 |
| Human handoff | Yes | Yes |
| Integrations | The integrations page lists CRM, ticketing, payment, marketing, and messaging integrations, and says custom REST APIs and webhooks are supported. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Knowledge-base answers | Yes | Yes |
| Product | Verloop.io describes itself as an enterprise AI suite for automating inbound and outbound voice calls and omnichannel chats. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
No prices published.
Verloop.io is intended for enterprises automating customer conversations across voice and chat. The maker lists industries including e-commerce, banking, travel, logistics, education, and telecom.
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.