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Verloop.io vs Voiceflow

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Voiceflow

9.0#1 in chatbot buildersFrom $972 a year
Free planAndroidiOSWebAPI
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What both publish

FactVerloop.ioVoiceflow
AI bot generationYesYes
ChannelsThe maker lists WhatsApp, voice, website, mobile or in-app, Facebook, and Instagram among its customer engagement channels.Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API.
Deployment channelsmultichannelmultichannel
FoundedThe company timeline says Verloop.io was founded in 2017 and onboarded its first client that year.2019
Human handoffYesYes
IntegrationsThe integrations page lists CRM, ticketing, payment, marketing, and messaging integrations, and says custom REST APIs and webhooks are supported.Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio.
Knowledge-base answersYesYes
ProductVerloop.io describes itself as an enterprise AI suite for automating inbound and outbound voice calls and omnichannel chats.Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages.

Verloop.io plans

No prices published.

Voiceflow plans

  • StarterFree
  • Agencies & PartnersFree
  • Pro$120 a month
  • Business$500 a month
  • Pro$972 a year
  • EnterprisePriced on request

Pick Verloop.io if…

Verloop.io is intended for enterprises automating customer conversations across voice and chat. The maker lists industries including e-commerce, banking, travel, logistics, education, and telecom.

Pick Voiceflow if…

Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.

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