Utilities Group
7.1#4 in utility billing softwareFrom A$0.80 a monthAndroidiOSWebAPI
VisitUtilities Group vs VIP Utility Billing
VIP Utility Billing
5.5#18 in utility billing softwareWebAPI
VisitWhat both publish
| Fact | Utilities Group | VIP Utility Billing |
|---|---|---|
| Customer portal | A white-labelled portal and mobile app provide usage views, payment plans, plan changes and hardship requests. | The VIP Web Portal supports online bill presentation, emailed bill notices, web payments, and email or text notifications. |
| Integrations | Named integrations include AEMO/MSATS, distributor APIs, NBN Co B2B, carrier porting, BPAY, direct debit, Xero, NetSuite, SAP, Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Snowflake, BigQuery, Databricks and Redshift. | The vendor says VIP Utility Billing integrates with VIP Accounting, VIP Budgeting & Analytics, payment platforms, and metering systems; external integrations depend on the system and typically use import/export or direct APIs with partners. |
| Support | Starter lists email and portal support; Growth adds priority support and a named customer-success manager; Enterprise lists 24/7 named on-call engineers. | The vendor says many support calls are resolved in under two hours and most tickets are solved the same day. |
Utilities Group plans
- GrowthA$0.80 a month
- StarterA$1.20 a month
- EnterprisePriced on request
VIP Utility Billing plans
No prices published.
Pick Utilities Group if…
You want what its maker publishes above — check its page for the details.
Pick VIP Utility Billing if…
VIP Utility Billing is aimed at local governments, rural water systems, and utility agencies managing billing for water, electricity, sewer, or sanitation. It may suit organizations that need customer account tools alongside meter, rate, and field-work management.