Userflow
6.6#14 in user onboarding softwareFrom $240 a monthWebAPI
VisitUserflow vs Wakeline
What both publish
| Fact | Userflow | Wakeline |
|---|---|---|
| Analytics | Product Adoption Insights provides charts, funnels, and dashboards to track in-app experience engagement and completion. | Wakeline reports guide starts, completions, drop-offs, clicks, survey responses, and trends; session replay and A/B testing are listed among its features. |
| Audience | Userflow describes its audience as B2B product-led SaaS teams in Product, Growth, Customer Success, and Marketing, and says it works best for self-serve web products. | Wakeline says it is for product, success, and marketing teams who want to build and change in-app guidance without waiting on engineering tickets. |
| Data handling | Userflow says user data is not shared with external providers and that browser-side element and text-input checks remain in the browser. | The policy says Wakeline does not sell personal information or use end-user data for advertising, and describes customers as controllers and Wakeline as processor for SDK end-user data. |
| Integrations | The integrations page lists Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. | The features page says integrations with data tools, Slack, and other stack tools are coming soon. |
| Support | Plans include live chat and email support; Studio includes priority support and Quickstart Onboarding, while Enterprise adds a support SLA. | The Free plan includes community support, Pro email support, Business priority support, and Enterprise a dedicated success manager. |
Userflow plans
- Adoption StudioPriced on request
- Adoption Studio (annual billing)Priced on request
- Adoption Agent add-onPriced on request
- Adoption Agent add-on (annual billing)Priced on request
- Essentials$240 a month
- Studio$400 a month
Wakeline plans
- FreeFree
- Pro$41 a month
- Business$166 a month
- EnterprisePriced on request
Pick Userflow if…
Userflow describes its audience as B2B product-led SaaS teams in Product, Growth, Customer Success and Marketing. It says the product works best for self-serve web products.
Pick Wakeline if…
Wakeline suits product, success, and marketing teams that want to create and change in-app guidance without waiting on engineering tickets. The free plan is sized for teams needing up to three flows, 1,000 monthly active users, and one teammate.