Upcellia
7.2#11 in social customer service softwareFrom $19 a monthFree planAndroidiOSWeb
VisitUpcellia vs ViralDashboard
ViralDashboard
8.0#3 in social media analytics softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Upcellia | ViralDashboard |
|---|---|---|
| Integrations | The privacy policy lists integrations with Meta WhatsApp Cloud API, Facebook/Instagram Messaging and email; messages use Meta’s official API when enabled. | The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections. |
| Product | Upcellia is an AI-powered business suite for SMBs in Spain and Latin America covering lead capture, omnichannel inbox, webchat, CRM, sales pipeline, activities, automations and AI agents. | ViralDashboard describes itself as an AI-powered platform for publishing to social networks, managing messages in a unified inbox, creating designs, and producing reports. |
| Support | Free, Essential and Advanced plans provide technical support via WhatsApp, while Premium adds priority WhatsApp support and scheduled meetings. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
| Unified inbox | The unified inbox centralizes WhatsApp Business, Instagram, Facebook Messenger, TikTok and Webchat, with threaded conversations and assignment to agents or departments. | A unified inbox combines comments, direct messages and mentions and supports AI-generated replies. |
Upcellia plans
- FreeFree
- PricingPage.plans.lite.name$19 a month
- Essential$69 a month
- Advanced$139 a month
- Premium$289 a month
ViralDashboard plans
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
Pick Upcellia if…
Upcellia suits SMBs that want to bring social messaging, webchat, lead capture and CRM into one business suite. Teams can choose among plans with different channel, user and AI-agent allowances.
Pick ViralDashboard if…
You want what its maker publishes above — check its page for the details.