Toonimo
6.1#19 in digital adoption platformsAndroidiOSWebAPI
VisitToonimo vs VisualSP
What both publish
| Fact | Toonimo | VisualSP |
|---|---|---|
| Analytics | Analytics include conversion and completion metrics, bounce rates, time on page, click-through rates, and platform-specific details. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Company history | Toonimo says it was founded in 2013 and has offices in New York, Tel Aviv, and Tokyo. | The company says it began with SharePoint training in 2005, released VisualSP as a product in 2012 and renamed the company VisualSP in 2015. |
| Deployment | Deployment options include SaaS, self-hosted rule engine, single-tenant private cloud with bring-your-own-key encryption, and on-premise installations that can operate without external internet. | The VisualSP extension is offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. |
| Guidance | Its patented audio-visual guidance combines real human voice, animated visual cues, and interactive step-by-step walkthroughs. | The platform offers interactive walkthroughs, contextual help, searchable support materials, and customizable training content. |
| Headquarters | New York City, United States | LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States. |
| Integrations | Toonimo says it supports 26+ integrations, including Salesforce, SAP, Oracle, Workday, Microsoft Dynamics, and ServiceNow. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Intended users | Toonimo describes its customers as enterprises and lists use across employee training, customer support, e-commerce, education, financial services, healthcare, government, and other sectors. | The Enterprise tier is described for teams primarily using Microsoft applications, while Platinum is for teams using a mix of applications. |
| Product | Toonimo is a digital adoption and on-site guidance platform that helps businesses increase conversions and reduce support costs through animated guides, virtual assistants, and personalized onboarding. | VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications. |
Toonimo plans
- EnterprisePriced on request
- Enterprise PlusPriced on request
- ProfessionalPriced on request
VisualSP plans
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365—
Pick Toonimo if…
Toonimo suits businesses seeking guided onboarding or workflow support for customers and employees. Its deployment options include SaaS, private cloud, self-hosted, and on-premise configurations.
Pick VisualSP if…
VisualSP suits organizations that want in-app guidance and support across browser-based business applications. Enterprise is described for teams focused on Microsoft applications, while Platinum is for teams using a mix of applications.