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Told vs Whatfix

Told

7.3#8 in product adoption softwareFrom €59 a month
Free planAndroidiOSWeb
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Whatfix logo

Whatfix

7.8#1 in product adoption softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactToldWhatfix
AnalyticsThe platform tracks responses, NPS scores, and completion rates, with data export.Product Analytics can track user actions and application adoption, and its Standard plan is included free with a DAP Web & Desktop plan.
IntegrationsDocumented integrations include webhooks, Make, Zapier, and Segment.Published integrations include Salesforce, Salesforce Survey, SAP SuccessFactors, ServiceNow, SurveyMonkey and Workday.
Mobile SDKTold documents Android SDK support with Kotlin and iOS support with Swift.The Mobile SDK supports Android, iOS, React Native, Xamarin, Cordova and Ionic when the customer has mobile-app source code.

Told plans

  • FreeFree
  • Starter€59 a month
  • Expert€239 a month
  • Enterprise€359 a month

Whatfix plans

  • Product Analytics StandardFree
  • DAP Web & Desktop EnterprisePriced on request
  • DAP Web & Desktop PremiumPriced on request
  • DAP Web & Desktop StandardPriced on request
  • EnterprisePriced on request
  • PremiumPriced on request

Pick Told if…

Told suits teams collecting user feedback and measuring NPS, CSAT, and survey completion. Its listed plans address individuals, small companies, scaling research organizations, and high-traffic organizations.

Pick Whatfix if…

Whatfix suits organizations seeking in-app guidance and adoption analytics across web, desktop, mobile, or virtual desktop environments. Its self-hosted option may suit organizations considering that deployment model, with some feature availability limits to note.

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