Togile CRM
7.7#1 in proactive customer retention softwareFrom ₹36,000 a yearAndroidiOSWebAPI
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| Fact | Togile CRM | Vitally |
|---|---|---|
| AI features | Yes | Vitally AI can summarize customer data, transcripts, notes, and tickets, generate follow-up tasks or replies, and answer questions about customers and meetings. |
| Automation | Togile describes AI workflows that score and route leads, send messages, and update forecasts without human triggers. | Playbooks can automate tasks such as CSM assignment and task creation. |
| Founded | 2021 | 2017 |
| Integrations | The company says the platform has 100+ native integrations and provides REST APIs and webhooks. | Vitally says it offers 30+ integrations, including Salesforce, HubSpot, Intercom, Slack, Stripe, and Snowflake. |
| Product | Togile CRM is an AI-native CRM for managing contacts, deals, pipeline, and revenue signals. | Vitally describes itself as an AI-powered Customer Success workspace that combines customer data, teams, and customers in one platform. |
Togile CRM suits teams that need a sales pipeline with AI scoring, forecasting, and automated lead workflows. Its plan range addresses startups as well as growing, mid-sized, and larger organizations.
Vitally is aimed at Customer Success teams using one-to-many, PLG, hybrid, or one-to-one engagement models. It suits teams needing health scoring, playbooks, renewal tracking, and customer collaboration.