Toby
6.2#4 in grievance management softwareFrom $124 a monthWeb
VisitToby vs Workpro Casework
Workpro Casework
5.9#7 in grievance management softwareWebAPISelf-hosted
VisitWhat both publish
| Fact | Toby | Workpro Casework |
|---|---|---|
| Compliance | Toby says its SOC 2 Type II report is available under NDA on request and a HIPAA BAA is available on Enterprise plans. | The company lists ISO 9001, ISO 27001, ISO 14001, Cyber Essentials Plus and FSQS Registered accreditations. |
| Headquarters | Sheridan, Wyoming, United States | Edinburgh, Scotland, UK |
| Integrations | The pricing page lists Slack, Microsoft Teams, Google Workspace, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, and DocuSign among its 11 integrations. | Workpro’s API can exchange data with other systems, including CRM, payroll, webforms, batch printing and scanning applications. |
| Intended users | The plans are aimed at People and HR teams, from small functions establishing an Employee Relations process to larger organizations with regulated data or audit obligations. | Workpro serves public and private sector organisations and describes specialised casework solutions for complaints, HR, information requests and regulatory work. |
| Purpose | Toby is an Employee Relations operating system for HR that manages investigations, PIPs, complaints, and accommodations as structured cases with a tamper-evident audit trail. | Workpro is case management software for complaints, employee relations, information requests and other regulatory casework. |
| Security | Toby states that it encrypts data at rest with AES-256 and in transit with TLS 1.3, and uses three layers of tenant isolation. | Workpro supports case-level access restrictions, an audit trail, encryption at rest and in transit, and GDPR-related workflows. |
| Support | Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. | Workpro offers a 24/7 online helpdesk, support by email or telephone, and remote support; its licence agreement includes one system upgrade per year. |
| Workflow automation | Yes | Yes |
Toby plans
- Startup$124 a month
- Starter$248 a month
- Team$746 a month
- EnterprisePriced on request
Workpro Casework plans
- Workpro Case ManagementPriced on request
Pick Toby if…
Toby suits People and HR teams establishing or managing Employee Relations processes. Its plans address small functions through larger organizations with regulated data or audit obligations.
Pick Workpro Casework if…
You want what its maker publishes above — check its page for the details.