TheHelpFlow
7.4#40 in knowledge base softwareFrom $29 a monthAndroidiOSWebAPI
VisitTheHelpFlow vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | TheHelpFlow | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Headquarters | Los Angeles, California, United States | San Francisco, California, United States |
| Integrations | The site advertises 90+ integrations, including Shopify, Slack, Stripe, Salesforce, and Jira. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Publishing audience | both | both |
TheHelpFlow plans
- Growth$29 a month
- Scale$59 a month
- EnterprisePriced on request
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick TheHelpFlow if…
It suits growing teams, established support organizations, and larger organizations needing shared support channels, automation, and a knowledge base. Enterprise customers can choose EU or APAC data residency and customer-managed encryption keys.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.