Text Request
7.2#3 in business text messaging softwareFrom $575 a monthAndroidiOSWebAPI
VisitText Request vs TextUs
What both publish
| Fact | Text Request | TextUs |
|---|---|---|
| Compliance | Text Request states that it is SOC 2 Type 2 certified and offers HIPAA-compliant accounts for an additional $50/mo fee. | TextUs describes automatic opt-out management, consent tracking, and message rate controls, and says it complies with TCPA and CTIA guidelines. |
| Headquarters | Chattanooga, Tennessee, United States | Denver, Colorado, United States |
| Integrations | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. | TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, LaborEdge, Greenhouse, SAP SuccessFactors, symplr, BlueSky, and Tracker. |
| Product | Text Request is business texting software that lets small businesses text from their business number. | TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads. |
| Security | Text Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers. | TextUs says it uses encryption in transit and at rest, role-based access controls, and regular security audits. |
| Support | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. | Pro includes email and ticket-based support; Enterprise adds a dedicated Customer Success Manager. |
Text Request plans
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- Corporate—
- Basic—
TextUs plans
- Pro$299 a month
- EnterprisePriced on request
Pick Text Request if…
Text Request suits small businesses that want to handle customer texting from a business number, including scheduled or mass messages. It may also fit businesses seeking SMS payment collection, API access, and direct integrations.
Pick TextUs if…
TextUs suits staffing, recruiting, workforce communication, sales, marketing, and customer-engagement teams. It also fits organizations needing shared inboxes, CRM connections, or custom API deployments.