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Telair Click to Call CTI vs XPhone Connect

What both publish

FactTelair Click to Call CTIXPhone Connect
HeadquartersToronto, Ontario, CanadaGermering near Munich, Germany
ProductTELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics.XPhone Connect is a unified communications platform combining telephony, presence, CRM integration and hotline management for enterprises and public institutions.
SecurityTELAIR describes Connect as supporting secure one-to-one and group chat.The maker describes encrypted client-server connections using TLS-secured WCF TCP binding with AES-256 and internal voice communication secured by SRTP with AES-256.
SupportThe Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans.Optional vendor Service Packs provide annual support-hour quotas, with listed services including consulting, installation, upgrades, troubleshooting and configuration changes.

Telair Click to Call CTI plans

  • Standard Plans$13 a month
  • Plus Plans$27 a month

XPhone Connect plans

  • License purchase—
  • Software subscription—

Pick Telair Click to Call CTI if…

This extension suits teams that use a supported CRM and want webpage numbers to start calls through registered SIP devices or TELAIR Connect. It is tied to Triton Series systems and Plus Tier subscriptions.

Pick XPhone Connect if…

XPhone Connect is aimed at corporations with complex IT environments, companies, and public administrations. It suits organizations seeking on-premises deployment, integrations, or customization.

Charts they share