Telair Click to Call CTI
7.1#3 in computer telephony integration softwareFrom $13 a monthAndroidiOSWebAPI
Visit| Fact | Telair Click to Call CTI | XPhone Connect |
|---|---|---|
| Headquarters | Toronto, Ontario, Canada | Germering near Munich, Germany |
| Product | TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics. | XPhone Connect is a unified communications platform combining telephony, presence, CRM integration and hotline management for enterprises and public institutions. |
| Security | TELAIR describes Connect as supporting secure one-to-one and group chat. | The maker describes encrypted client-server connections using TLS-secured WCF TCP binding with AES-256 and internal voice communication secured by SRTP with AES-256. |
| Support | The Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans. | Optional vendor Service Packs provide annual support-hour quotas, with listed services including consulting, installation, upgrades, troubleshooting and configuration changes. |
This extension suits teams that use a supported CRM and want webpage numbers to start calls through registered SIP devices or TELAIR Connect. It is tied to Triton Series systems and Plus Tier subscriptions.
XPhone Connect is aimed at corporations with complex IT environments, companies, and public administrations. It suits organizations seeking on-premises deployment, integrations, or customization.