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Telair Click to Call CTI vs Tenfold

Tenfold

5.8#17 in computer telephony integration software
WebExtensionmacOSSelf-hosted
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What both publish

FactTelair Click to Call CTITenfold
HeadquartersToronto, Ontario, CanadaTenfold says its team is based in Austin, Texas.
ProductTELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics.Tenfold describes itself as a cloud-based iPaaS that connects telephony systems with CRMs to provide agents contextual customer information and automation.
SecurityTELAIR describes Connect as supporting secure one-to-one and group chat.Tenfold says it forces HTTPS for its services, uses HSTS, and encrypts passwords on disk with AES-256, with decryption keys stored on separate machines.
SupportThe Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans.The FAQ says Tenfold offers 24/7 support for domestic and international clients and provides a support line at 1-512-770-9100.

Telair Click to Call CTI plans

  • Standard Plans$13 a month
  • Plus Plans$27 a month

Tenfold plans

No prices published.

Pick Telair Click to Call CTI if…

This extension suits teams that use a supported CRM and want webpage numbers to start calls through registered SIP devices or TELAIR Connect. It is tied to Triton Series systems and Plus Tier subscriptions.

Pick Tenfold if…

Tenfold is designed for contact centers connecting telephony systems with CRMs. It may suit teams seeking customer context, call logging, click-to-dial, and call analytics in their workflow.

Charts they share