TeamViewer Frontline
7.0#4 in remote visual support softwareAndroidiOSWebAPI
VisitTeamViewer Frontline vs XMReality Remote Guidance
XMReality Remote Guidance
7.1#2 in remote video support softwareFrom $35 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | TeamViewer Frontline | XMReality Remote Guidance |
|---|---|---|
| Integrations | Frontline can integrate with backend systems such as PLM, WMS, and ERP, and its Command Center supports Active Directory integration. | Ready-made integrations include Salesforce Service Cloud, Microsoft Dynamics 365, Outlook, OneDrive and Teams; Professional and Enterprise plans also support Zapier integrations. |
| Intended users | The product page presents Frontline for industrial operations, including logistics, manufacturing, maintenance, training, and remote assistance. | The maker describes use cases including technical helpdesk support, inspections and audits, and remote training. |
| Purpose | Frontline connects workers to the information and procedures they need using augmented reality. | XMReality Remote Guidance is video software with augmented reality tools that connects on-site workers with remote experts for visual guidance and support. |
| Security | TeamViewer's ISO/IEC 27001:2022 certificate states that its information security management system covers the design, development, operation, and support of solutions including Frontline. | XMReality says its cloud infrastructure and processes comply with GDPR, are certified to ISO 27001, and encrypt data in transit and at rest. |
| Support | TeamViewer describes consultation, configuration, integration, deployment, robust operation, and dedicated support for Frontline customers. | The pricing page lists email support for Basic, priority email support for Professional, and phone and email support for Enterprise. |
TeamViewer Frontline plans
- TeamViewer FrontlinePriced on request
XMReality Remote Guidance plans
- Basic$35 a month
- Professional$68 a month
- EnterprisePriced on request
Pick TeamViewer Frontline if…
Frontline suits industrial operations teams seeking guided workflows for logistics, assembly, inspection, training, or remote help. It may also suit organizations that need cloud or on-premises deployment and connections to backend systems.
Pick XMReality Remote Guidance if…
It suits technical helpdesk teams, inspectors, auditors, and trainers who need to guide on-site workers remotely. It can also fit organizations using the listed business integrations.