Talkdesk CX Cloud vs Zendesk Contact Center
| Talkdesk CX Cloud | Zendesk Contact Center | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $85/mo | $33/mo |
| Open source | No | No |
| Platforms | Web | Web |
| Free plan | No | No |
| Paid from | $85/user/mo | $83/user/mo |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | omnichannel |
| Workforce management | Yes | Yes |
Both are listed in Best Call Center Software, Best AI Customer Service Agents, Best AI Customer Service Software. On Everything Xiaomi, Talkdesk CX Cloud scores higher on our published basis.