Talkdesk CX Cloud vs Voicent
| Talkdesk CX Cloud | Voicent | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | $85/mo | $179/mo |
| Open source | No | No |
| Platforms | Web | api, self-hosted, Web, Windows |
| Free plan | No | Yes |
| Paid from | 165 /user/mo | — |
| Dialing modes | Predictive Dialing, Preview Dialing | predictive, progressive, preview, click-to-call, alternate phone dialing |
| CRM integrations | Salesforce | Salesforce, SugarCRM, Zoho CRM, MySQL, Voicent CRM |
| Local presence | Yes | — |
| Voicemail drop | Yes | Yes |
| Call recording | Yes | Yes |
| Agent limit | — | 1 agents |
| Parallel calls | — | 2 calls |
Both are listed in Best Predictive Dialer Software. On Everything Xiaomi, Talkdesk CX Cloud scores higher on our published basis.