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Talkdesk CX Cloud vs VICIdial

VICIdial logo

VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactTalkdesk CX CloudVICIdial
Digital channel scopeomnichannelvoice_plus_digital
Free planNoYes
HeadquartersPalo Alto, California, United StatesSt. Petersburg, Florida, United States
Inbound callingYesYes
IVR builderYesYes
Outbound dialerYesYes

Talkdesk CX Cloud plans

  • Digital Essentials$85 a month
  • Voice Essentials$105 a month
  • Elite$165 a month

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick Talkdesk CX Cloud if…

You want what its maker publishes above — check its page for the details.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

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