SupportScreen vs Zoho Assist

SupportScreen plans

No prices published.

Zoho Assist plans

• FreeFree
• Remote Support - Standard$10 a month
• Remote Support - Professional—
• Remote Support - Enterprise—
• Unattended Access - Standard—
• Unattended Access - Professional—

Pick SupportScreen if…

It suits support teams helping customers who may lack installed support software, technical experience, a support contract or a high level of trust. It is relevant when agents need live visual guidance across customer desktop platforms.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.