Superchat
8.7#2 in review management softwareFrom €89 a monthFree planAndroidiOSWebAPI
Visit| Fact | Superchat | Vepaar |
|---|---|---|
| API | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. | Vepaar API and WhatsApp broadcasting through API are listed as Premium CRM capabilities. |
| Founded | 2020 | 2015 |
| Free plan | Yes | Yes |
| Headquarters | Berlin, Germany | Ahmedabad, Gujarat, India |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Official pricing lists Zapier, Salesforce, HubSpot and Google Calendar integrations, while GetApp lists Google Analytics 360, Odoo, WhatsApp Business API and Zoho Invoice as integrations. |
| Rating on Capterra | 4.8 out of 5 from 316 reviews | 4.4 out of 5 from 28 reviews. |
| Rating on G2 | 4.6 out of 5 from 121 reviews | 4.7 out of 5 from 10 reviews. |
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.
Vepaar suits small and medium businesses that want WhatsApp-oriented contact management alongside a small online store. It may also fit teams using HubSpot or Salesforce who want the listed WhatsApp Web connections, and businesses seeking desktop and mobile access.