Sugester
7.5#5 in customer community softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitSugester vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Sugester | Zendesk Guide |
|---|---|---|
| Free plan | Yes | No |
| Headquarters | Warsaw, Poland | San Francisco, California, United States |
| Integrations | The maker lists integrations including Shopify, WooCommerce, Gmail, Mailgun, Plivo, WordPress, eBay, GitHub, Dropbox, and Mailchimp. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | 12 | 55 |
Sugester plans
- freeFree
- pro$12 a month
- start$12 a month
- max$25 a month
- enterprise$50 a month
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Sugester if…
Sugester may suit small teams that want customer records, support conversations and project tasks in one product. Teams needing self-hosting should be prepared to meet its listed server requirements.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.