storm CONTACT
5.7#14 in telemarketingWebAPI
Visit
| Fact | storm CONTACT | VICIdial |
|---|---|---|
| Digital channel scope | omnichannel | voice_plus_digital |
| Headquarters | Content Guru lists Bracknell, UK, as its global headquarters. | St. Petersburg, Florida, United States |
| Inbound calling | Yes | Yes |
| Integrations | Content Guru says storm INTEGRATE provides hundreds of off-the-shelf and custom API integrations for two-way information transfer between third-party systems and storm. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Product | storm CONTACT is a cloud-based omnichannel customer experience solution that brings communications into a single queue for resolution by human or AI agents. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
You want what its maker publishes above — check its page for the details.
You want what its maker publishes above — check its page for the details.