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storm CONTACT vs VICIdial

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VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

Factstorm CONTACTVICIdial
Digital channel scopeomnichannelvoice_plus_digital
HeadquartersContent Guru lists Bracknell, UK, as its global headquarters.St. Petersburg, Florida, United States
Inbound callingYesYes
IntegrationsContent Guru says storm INTEGRATE provides hundreds of off-the-shelf and custom API integrations for two-way information transfer between third-party systems and storm.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
IVR builderYesYes
Outbound dialerYesYes
Productstorm CONTACT is a cloud-based omnichannel customer experience solution that brings communications into a single queue for resolution by human or AI agents.VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer.

storm CONTACT plans

  • storm CONTACTPriced on request

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick storm CONTACT if…

You want what its maker publishes above — check its page for the details.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

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