StepBeam
7.5#1 in customer onboarding softwareFrom $124 a monthFree planWebAPI
VisitStepBeam vs Whatfix
What both publish
| Fact | StepBeam | Whatfix |
|---|---|---|
| Analytics | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. | Product Analytics can track user actions and application adoption, and its Standard plan is included free with a DAP Web & Desktop plan. |
| API | A REST API is documented at api.productguide.io/v1; requests use bearer API keys and are limited to 1,000 requests per minute per key. | The public API is REST-based, exposes resources through URLs and uses dashboard-generated tokens with x-whatfix-integration-key authentication. |
| Company size | LinkedIn lists QLTY Consulting as having 2–10 employees. | LinkedIn lists Whatfix as a privately held software-development company with 501–1,000 employees. |
| Integrations | GetApp lists Zapier and Slack as StepBeam integrations. | Published integrations include Salesforce, Salesforce Survey, SAP SuccessFactors, ServiceNow, SurveyMonkey and Workday. |
| Licence | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. | Whatfix is proprietary commercial software governed by its EULA; the EULA prohibits reverse engineering, decompiling and disassembly. |
StepBeam plans
- FreeFree
- Growth$124 a month
- Business$319 a month
Whatfix plans
- Product Analytics StandardFree
- DAP Web & Desktop EnterprisePriced on request
- DAP Web & Desktop PremiumPriced on request
- DAP Web & Desktop StandardPriced on request
- EnterprisePriced on request
- PremiumPriced on request
Pick StepBeam if…
StepBeam suits product managers, designers, and customer-success teams creating and iterating on in-app guides without engineering hand-offs. It is aimed at teams that need onboarding flows, targeted guidance, or adoption analytics.
Pick Whatfix if…
Whatfix suits organizations seeking in-app guidance and adoption analytics across web, desktop, mobile, or virtual desktop environments. Its self-hosted option may suit organizations considering that deployment model, with some feature availability limits to note.