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StepBeam vs Usertour

StepBeam logo

StepBeam

7.5#1 in customer onboarding softwareFrom $124 a month
Free planWebAPI
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Usertour logo

Usertour

6.2#20 in onboarding botsFrom $59 a month
WebAPISelf-hosted
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What both publish

FactStepBeamUsertour
IntegrationsGetApp lists Zapier and Slack as StepBeam integrations.The pricing page lists Mixpanel, Amplitude, Heap, PostHog, Segment, Zapier, HubSpot, and webhooks as integrations.
SupportGetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option.Usertour describes itself as a lean team of developers and product designers and provides support through [email protected].
Visual builderA point-and-click builder lets non-developers create guides and checklists without engineering hand-offs.Its visual builder lets users point at elements without code changes, then publish changes that go live in seconds.

StepBeam plans

  • FreeFree
  • Growth$124 a month
  • Business$319 a month

Usertour plans

  • Starter$59 a month
  • Growth$119 a month
  • Business$249 a month
  • Hobby—

Pick StepBeam if…

StepBeam suits product managers, designers, and customer-success teams creating and iterating on in-app guides without engineering hand-offs. It is aimed at teams that need onboarding flows, targeted guidance, or adoption analytics.

Pick Usertour if…

Usertour suits teams building onboarding and feature-adoption flows for web products using React, Vue, or JavaScript. The self-hosted option may suit customers who want control of the systems processing their data and can take responsibility for their security.

Charts they share