SQM CX Quality
5.7#27 in customer service qa softwareWebAPISelf-hosted
VisitSQM CX Quality vs Voxjar
What both publish
| Fact | SQM CX Quality | Voxjar |
|---|---|---|
| Founded | 1996 | LinkedIn lists Voxjar as founded in 2015. |
| Headquarters | Coeur d'Alene, Idaho, USA; Vernon, British Columbia, Canada | LinkedIn lists headquarters in Provo, Utah, United States. |
| Integrations | The maker lists Genesys, Salesforce, MuleSoft, Five9, Tableau, Talkdesk, NICE, Webex, Amazon Connect, and Power BI integrations, along with an open API. | Listed integrations include Aircall, Amazon S3, Azure Blob, CallTrackingMetrics, Convoso, Dubber, Five9, Google Cloud Storage, Genesys Cloud, GoHighLevel, Microsoft Teams, SFTP, Slack, Sweet Relish, TrackDrive, Vicidial, Vonage and Ringba. |
SQM CX Quality plans
- SQM CX Quality / AutoCXPriced on request
Voxjar plans
- BasicsFree
- QA Pro$90 a month
- EnterprisePriced on request
Pick SQM CX Quality if…
It suits contact centers seeking automated QA, CX benchmarking, predictive scoring, compliance reviews, and agent self-coaching. Teams using the listed contact-center systems can connect through integrations or the open API.
Pick Voxjar if…
Voxjar suits teams that want AI-assisted voice QA, call scoring, and coaching workflows. Its Enterprise plan is described for BPOs, agencies, and organizations with special requirements.