SolarWinds VoIP & Network Quality Manager
6.2#11 in voip monitoring softwareFrom $8 a monthWebSelf-hostedWindows
VisitSolarWinds VoIP & Network Quality Manager vs Telchemy SQmediator
Telchemy SQmediator
6.7#4 in voip monitoring softwareAndroidWebAPILinux
VisitWhat both publish
| Fact | SolarWinds VoIP & Network Quality Manager | Telchemy SQmediator |
|---|---|---|
| Alerts | It can generate real-time alerts when call quality or network performance exceeds user-defined thresholds. | Users can configure metric thresholds that trigger dashboard alerts, email alerts, and SNMP traps. |
| Deployment | VNQM runs on the SolarWinds Platform as a self-hosted product. | SQmediator runs on Linux server hardware or virtual machines and can be deployed on-premises, in the cloud, or in data centers. |
| Founded | 1999 | 1999 |
| Headquarters | Austin, Texas, USA | Alpharetta, Georgia, USA |
| Purpose | VNQM monitors VoIP call quality and WAN performance using metrics including jitter, latency, packet loss, round-trip time, and mean opinion score. | SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time. |
| Security | SolarWinds recommends installing the SolarWinds Platform on a server that is neither public nor internet-facing and recommends HTTPS on port 443 for web-related connections. | Telchemy says the application is hardened against attacks including SQL/XSS injection and brute-force password attacks, and has role-based access controls and password rules. |
| Support | The VNQM support page offers self-led onboarding, product documentation, troubleshooting articles, training resources, and ticket submission. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
SolarWinds VoIP & Network Quality Manager plans
- SolarWinds Observability Self-Hosted (includes VoIP & Network Quality Manager)$8 a month
Telchemy SQmediator plans
- Business EditionPriced on request
- Enterprise EditionPriced on request
- Service Provider EditionPriced on request
- Small Business EditionPriced on request
- Small Service Provider EditionPriced on request
Pick SolarWinds VoIP & Network Quality Manager if…
It suits network administrators tracking call quality and WAN performance across remote sites. Teams should account for its self-hosted deployment and stated monthly call-volume limit.
Pick Telchemy SQmediator if…
SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.