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SOCi Reputation Management vs Uberall Review Management

What both publish

FactSOCi Reputation ManagementUberall Review Management
Founded20122013
HeadquartersSan Diego, California, United StatesBerlin, Germany
PurposeGenius Reputation Agent is review management software for multi-location brands that monitors reviews, responds in the brand voice, and routes reviews needing human attention to the team.Uberall Review Management helps multi-location brands monitor, respond to, and learn from reviews across locations and platforms.
SecuritySOCi states that it holds SOC 2 Type II and SOC 3 reports and ISO/IEC 27001, 27701, and 42001 certifications, and offers HIPAA-aligned controls.Uberall says it is SOC 2 Type II certified, encrypts data in transit using TLS 1.2 or later and at rest, and enforces two-factor authentication and SSO.

SOCi Reputation Management plans

  • Custom quotePriced on request

Uberall Review Management plans

  • ConnectPriced on request
  • Show UpPriced on request
  • Stand OutPriced on request

Pick SOCi Reputation Management if…

SOCi Reputation Management is aimed at multi-location brands, particularly enterprises managing hundreds or thousands of locations. It suits teams that need review monitoring, brand-guided responses, and feedback analysis across locations.

Pick Uberall Review Management if…

Uberall Review Management suits multi-location brands managing reviews across many sites and locations. It is relevant to organizations needing centralized responses, review requests, and location-level sentiment insights.

Charts they share