Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
VisitSmart Service vs Walkabout Software
Walkabout Software
6.2#29 in appliance repair softwareAndroidiOSWeb
VisitWhat both publish
| Fact | Smart Service | Walkabout Software |
|---|---|---|
| Headquarters | Dublin, Ohio, United States | Cincinnati, Ohio, United States |
| Integrations | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. | Listed integrations include ServiceBench, ServicePower, automated text and voice confirmations, My Walkabout Fleet Tracking, Verizon Connect and QuickBooks. |
| Security | Smart Service states that payment transactions use PCI-compliant encryption. | Walkabout says it follows generally accepted industry standards and commercially reasonable means to protect personal information, while noting that absolute security cannot be guaranteed. |
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
Walkabout Software plans
- SubscriptionPriced on request
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.
Pick Walkabout Software if…
It is aimed at appliance-service repair businesses and the owners, technicians, customer service representatives, dispatchers, and inventory managers within them. It may suit teams that need scheduling, work orders, parts inventory, and mobile technician tools.