Sinch Engage
7.2#2 in business text messaging softwareFrom $99 a monthAndroidiOSWebAPI
VisitSinch Engage vs TextUs
What both publish
| Fact | Sinch Engage | TextUs |
|---|---|---|
| Inbox | The product offers a shared inbox for team conversations, with conversation assignment available in the plan comparison. | The inbox supports one-to-one messaging, shared team inboxes, conversation assignment, internal notes, templates, and scheduled messages. |
| Integrations | Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier and Workato. | TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, LaborEdge, Greenhouse, SAP SuccessFactors, symplr, BlueSky, and Tracker. |
| Product | Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. | TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads. |
| Support | The pricing page says all plans include 24/7 global support, and the FAQ lists chat, email or phone support with tier-dependent availability. | Pro includes email and ticket-based support; Enterprise adds a dedicated Customer Success Manager. |
Sinch Engage plans
- Basics$99 a month
- Conversations$249 a month
- Pro$799 a month
- Pro Plus$1,799 a month
- Advanced$2,399 a month
- Custom enterprisePriced on request
TextUs plans
- Pro$299 a month
- EnterprisePriced on request
Pick Sinch Engage if…
It suits businesses that need campaign messaging, shared team conversations or customer messaging through an API. The listed intended industries include retail, healthcare, logistics, fitness and service businesses.
Pick TextUs if…
TextUs suits staffing, recruiting, workforce communication, sales, marketing, and customer-engagement teams. It also fits organizations needing shared inboxes, CRM connections, or custom API deployments.