Sinch Engage
7.2#2 in business text messaging softwareFrom $99 a monthAndroidiOSWebAPI
VisitSinch Engage vs Text Request
Text Request
7.2#3 in business text messaging softwareFrom $575 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Sinch Engage | Text Request |
|---|---|---|
| Founded | 2008 | 2014 |
| Integrations | Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier and Workato. | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. |
| Product | Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. | Text Request is business texting software that lets small businesses text from their business number. |
| Support | The pricing page says all plans include 24/7 global support, and the FAQ lists chat, email or phone support with tier-dependent availability. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Sinch Engage plans
- Basics$99 a month
- Conversations$249 a month
- Pro$799 a month
- Pro Plus$1,799 a month
- Advanced$2,399 a month
- Custom enterprisePriced on request
Text Request plans
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- Corporate—
- Basic—
Pick Sinch Engage if…
It suits businesses that need campaign messaging, shared team conversations or customer messaging through an API. The listed intended industries include retail, healthcare, logistics, fitness and service businesses.
Pick Text Request if…
Text Request suits small businesses that want to handle customer texting from a business number, including scheduled or mass messages. It may also fit businesses seeking SMS payment collection, API access, and direct integrations.