ServiceNow HR Service Delivery
6.9#1 in hr service delivery softwareAndroidiOSWebAPI
VisitServiceNow HR Service Delivery vs Sunrise HRCM
Sunrise HRCM
6.9#2 in hr service delivery softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | ServiceNow HR Service Delivery | Sunrise HRCM |
|---|---|---|
| Headquarters | Santa Clara, California, USA | London, United Kingdom |
| Integrations | ServiceNow says its platform can bring existing software investments together to connect people, processes, apps, and data. | The maker lists a Microsoft Teams chatbot integrated with ChatGPT and SharePoint, and says external applications can connect via REST API. |
| Purpose | HR Service Delivery is designed to reduce repetitive tasks and improve employee productivity with AI that handles requests and automates employee journeys from hiring to exit. | Sunrise HRCM centralises employee cases, queries, requests and documentation for HR teams. |
| Support | ServiceNow describes tailored services, product experts, product documentation, community, and Impact success plans as support resources. | Sunrise lists customer technical support by phone, email and a customer self-service portal. |
ServiceNow HR Service Delivery plans
- HR FoundationPriced on request
- HR AdvancedPriced on request
- HR PrimePriced on request
- HR Prime—
Sunrise HRCM plans
- Sunrise HRCMPriced on request
Pick ServiceNow HR Service Delivery if…
It suits organizations looking to provide employees with HR answers, guidance, and issue resolution through ServiceNow's platform. It may also suit teams seeking HR case intake, SLA tracking, knowledge, and request catalog capabilities.
Pick Sunrise HRCM if…
It suits HR or Shared Services teams that handle employee cases, queries, requests, and documentation. It may also suit teams that want employee self-service and case tracking on mobile devices.