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Serif vs Sharebox

Serif logo

Serif

8.1#1 in email collaboration softwareFrom $30 a month
Free planiOSWebmacOSWindows
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Sharebox

6.7#18 in email collaboration softwareFrom $79 a month
Free planWebExtension
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What both publish

FactSerifSharebox
ProductSerif places an AI employee in shared addresses such as info@, support@, and billing@ to answer routine email.Sharebox turns Google Groups into shared inboxes teams manage inside Gmail.
SecuritySerif states that it is SOC 2 Type 2, GDPR, and HIPAA compliant, and that emails are not used to train general AI models or stored on its servers.The maker says production access is restricted and audited, credentials and API keys are stored securely, and data is encrypted in transit and at rest through Supabase.

Serif plans

  • Lite$30 a month
  • Standard$50 a month
  • Pro$200 a month
  • Team$50 a month
  • EnterprisePriced on request
  • FreeFree

Sharebox plans

  • FreeFree
  • Pro$79 a month

Pick Serif if…

Serif is aimed at small businesses and operations teams that want routine shared-inbox and document tasks automated. Its escalation and approval options may suit teams that want to review replies before allowing more independent handling.

Pick Sharebox if…

Sharebox suits Google Workspace teams coordinating messages sent to shared addresses. It may fit teams that want shared ownership and status tracking inside Gmail.

Charts they share