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SendSafely vs TitanFile

SendSafely

8.7#1 in file transfer servicesFrom $10 a month
Free planAndroidiOSWebAPI
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TitanFile

8.4#4 in file transfer servicesFrom $16 a month
AndroidiOSWebAPI
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What both publish

FactSendSafelyTitanFile
API accessYesYes
Browser requirementsSupported desktop browsers are recent Chrome, Firefox, Safari and Edge; mobile support covers recent Chrome on Android and Safari or Chrome on iOS.TitanFile is a browser application and recommends Chrome, Firefox, Edge and Safari 9 or later.
ComplianceThe company lists SOC 2 Type 2, PCI DSS, GDPR, and CCPA support, with HIPAA BAAs available on Enterprise plans.The security page lists ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, PIPEDA, PHIPA, GDPR, PCI DSS, and WCAG 2.1.
Documentation depthJava documentation covers package creation, recipients, SMS authentication, file encryption and upload, Workspaces, Contact Groups, Dropzone recipients and download operations.The support center contains documentation, getting-started guides, troubleshooting, integration tutorials and more than 130 help articles.
EncryptionFiles are encrypted on the sender's device using OpenPGP with AES-256, and a split-key design means SendSafely cannot decrypt their contents.The service states encryption in transit and at rest, AES-256, end-to-end encryption, two-step verification and customer-managed keys.
Free planYesNo
IntegrationsNative integrations include Zendesk, Salesforce, Intercom, Freshdesk, Jira, Outlook, Gmail, Slack, Global Relay and Zapier.The pricing page lists Outlook, iManage, NetDocuments, Microsoft Dynamics 365, DocuSign, and API integrations.
Intended usersThe company describes its platform as embedding encryption into tools used by teams handling regulated data.TitanFile identifies legal, government, accounting, healthcare, and insurance organizations among the industries it serves.
Praise: ease and securityG2 reviewers repeatedly praise straightforward deployment, ease of use, strong encryption and secure file intake without requiring recipients to create accounts.G2 reviewers repeatedly praise email-like ease of use, strong security, quick onboarding and reliable confidential file exchange.

SendSafely plans

  • Basic$10 a month
  • Pro$20 a month
  • Team$120 a month
  • Business$232 a month
  • Consumption - Bandwidth—
  • Consumption - Packages—

TitanFile plans

  • Individual$22 a month
  • Business Starter$16 a month
  • Business Pro$24 a month
  • EnterprisePriced on request

Pick SendSafely if…

SendSafely suits teams handling sensitive files and messages that need encryption and recipient access controls. The API and client libraries may suit developers, though API access requires Business or higher.

Pick TitanFile if…

TitanFile may suit organizations exchanging confidential files and messages with clients or outside contacts. It identifies legal, government, accounting, healthcare, and insurance organizations among the industries it serves.

Charts they share