SatisMeter
7.5#2 in customer satisfaction softwareFrom $199 a monthFree planAndroidiOSWebAPI
Visit| Fact | SatisMeter | Starred |
|---|---|---|
| Purpose | SatisMeter collects customer feedback to help teams understand customers and improve products and services. | Starred collects structured candidate feedback across the hiring journey so talent acquisition teams can track cNPS and improve hiring processes. |
| Security | SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal. | Starred says it is ISO 27001 certified and describes encrypted data in transit and at rest, role-based access, and multi-factor authentication. |
| Support | Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope. | Starred describes implementation and ongoing help from a Customer Success team, live chat support, and Quarterly Business Reviews. |
SatisMeter suits teams that want to gather structured feedback through several survey formats and channels. Its targeting, integrations, and reporting can support teams connecting customer responses to product and service work.
It suits talent acquisition teams that want structured candidate feedback across hiring stages, ATS connections, analytics, and customizable surveys.