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Salesforce Field Service vs Zuper

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Zuper

8.6#1 in field service management softwareFrom $299 a month
AndroidiOSWebAPI
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What both publish

FactSalesforce Field ServiceZuper
Customer portalYesCustomers can review jobs, assets, quotes and contracts through a portal and receive automated SMS or email alerts.
HeadquartersSan Francisco, California, United StatesSammamish, Washington, United States
IntegrationsThe page highlights partner apps and experts including Bolt, Deloitte, ProntoForms, SightCall, and Youreka, and describes connections to ERP, CRM, and asset management data.Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey.
Invoicing and paymentsYesInvoices can be generated from approved estimates, with Stripe payments and synchronization to accounting systems.
Mobile appThe Android and iOS mobile app is described as offline-first and can provide access to thousands of records without an internet connection.The mobile app lets field teams manage jobs, schedules, customer information, inventory, estimates, payments, and timekeeping.
Mobile platformsbothboth
Offline modeYesYes

Salesforce Field Service plans

  • Contractor Plus$80 a month
  • Dispatcher$2,100 a year
  • Technician$2,100 a year
  • Field Service Plus$2,760 a year
  • Agentforce 1 Field Service$7,800 a year

Zuper plans

  • Zuper Connect$299 a month
  • EnterprisePriced on request
  • GrowthPriced on request
  • StarterPriced on request

Pick Salesforce Field Service if…

Salesforce Field Service suits field teams handling repairs, inspections, or on-site services, including teams in industries such as utilities, healthcare, and construction. It is relevant to organizations that need scheduling, dispatch, mobile work orders, or asset maintenance.

Pick Zuper if…

You want what its maker publishes above — check its page for the details.

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