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Salesforce Feedback Management vs SurveyLab

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SurveyLab

8.9#4 in survey softwareFrom $49 a month
Free planAndroidiOSWebAPI
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What both publish

FactSalesforce Feedback ManagementSurveyLab
APISalesforce provides Connect REST APIs for building surveys, Apex classes for sending invitations, and REST APIs for survey translation.The REST API uses HTTPS, JSON and JWT authentication with client ID and client secret credentials.
Founded1999HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points.
HeadquartersSan Francisco, California, United StatesWarsaw, Poland
Rating on Apple App Store4.8 out of 5 from 354K ratings for the Salesforce mobile app.The app has not received enough ratings or reviews to display an overview.
Rating on Capterra4.5 out of 5 from 832 reviews for Salesforce Service Cloud.4.9 out of 5 from 62 reviews
Rating on G24.4 out of 5 from 8,447 reviews for Salesforce Service Cloud (renamed Agentforce Service).4.5 out of 5 from 147 reviews
Rating on Trustpilot1.3 out of 5 from 660 reviews for Salesforce company-wide experiences.3.9 out of 5 from 3 reviews

Salesforce Feedback Management plans

  • Customer Signals Intelligence$5, paid once
  • Survey Response Pack$300 a year
  • Feedback Management - Starter$13,500 a month
  • Feedback Management - Growth$46,000 a month

SurveyLab plans

  • FreeFree
  • Starter$49 a month
  • Advanced$99 a month
  • Professional$249 a month
  • EnterprisePriced on request

Pick Salesforce Feedback Management if…

You want what its maker publishes above — check its page for the details.

Pick SurveyLab if…

You want what its maker publishes above — check its page for the details.

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