Runbook
6.3#45 in it knowledge base softwareFrom $40 a monthWeb
VisitRunbook vs Znuny
What both publish
| Fact | Runbook | Znuny |
|---|---|---|
| Support | The English site provides a Talk to us link to its support site for contact. | Paid support covers configuration, installation, updates, troubleshooting, performance tuning, backup, and recovery, with service-level agreements and guaranteed response times. |
Runbook plans
- Starter$40 a month
- Standard$180 a month
- Premium$600 a month
- EnterprisePriced on request
Znuny plans
- Free open-source ZnunyFree
- ZnunyFree
- Silver Hosting$799 a month
- Gold Hosting$1,419 a month
- Platinum Hosting$3,169 a month
- Silver Support$4,499 a year
Pick Runbook if…
You want what its maker publishes above — check its page for the details.
Pick Znuny if…
Znuny suits help desks and service operations that need ticket handling, automation, self-service, and configurable workflows. It may suit organisations wanting to run the platform on their own server or use Znuny hosting.