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Riverbed Aternity vs TrueDEM

TrueDEM

6.0#13 in digital experience monitoring software
WebmacOSSelf-hostedWindows
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What both publish

FactRiverbed AternityTrueDEM
DeploymentRiverbed lists Aternity as available in SaaS and on-premises deployments.The SaaS platform uses a lightweight endpoint agent; its Manager can be deployed through Intune, SCCM, GPO, or another software deployment tool.
Founded20022007
HeadquartersRedwood City, California, United StatesVienna, Austria
IntegrationsRiverbed lists integrations including Jira, AWS, Ansible, AppDynamics, Azure, BMC Helix, Datadog, Dynatrace, Freshservice, Google Cloud, Jamf, Microsoft Graph, PagerDuty, ServiceNow, Slack, Splunk, Twilio and Zabbix.TrueDEM combines endpoint telemetry with Microsoft cloud-side metrics, including Call Quality Dashboard data.
PurposeAternity brings employee experience data from devices, applications, and networks together to help IT identify and resolve disruptions.TrueDEM is a digital experience monitoring product that gives IT teams real-time visibility into employees’ Microsoft 365 and Teams experience from their devices through the network to Microsoft’s cloud.

Riverbed Aternity plans

  • Aternity Digital Experience ManagementPriced on request

TrueDEM plans

  • TrueDEM AdvancedPriced on request
  • TrueDEM M365Priced on request
  • TrueDEM Site MonitorPriced on request

Pick Riverbed Aternity if…

Aternity suits IT teams in large or complex organizations that need to investigate employee experience issues across devices, applications and networks. Its mobile tools also address environments using rugged devices, kiosks or point-of-sale systems.

Pick TrueDEM if…

TrueDEM suits IT teams responsible for Microsoft 365, Teams, endpoint, network, and virtual-desktop experience monitoring. It is also relevant to organizations needing synthetic site checks, configurable alerts, or exportable reporting.

Charts they share