RingRoost
7.1#48 in call center softwareFrom $20 a monthAndroidiOSWebAPI
VisitRingRoost vs VICIdial
What both publish
| Fact | RingRoost | VICIdial |
|---|---|---|
| API | The REST API uses JSON and supports account management tasks including access to call detail records and phone number management. | A web-based agent API supports remote session control such as click-to-dial, and a separate lead-import API is provided. |
| Call handling | The product supports IVR call flows, call queues, transfers, forwarding, call filters, voicemail, and conference calls. | It supports inbound, outbound, and blended calls, as well as inbound email and website chat through a web-based agent interface. |
| Free plan | No | Yes |
| Integrations | RingRoost says users can integrate a system or database using HTTP to pass and retrieve information. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Product | RingRoost describes itself as a business phone system for managing office communications. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
RingRoost plans
- Fledgling$20 a month
- Pro$40 a month
- Enterprise$80 a month
- Higher limitsPriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick RingRoost if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.