RingCentral RingCX vs Vonage SMS API
| RingCentral RingCX | Vonage SMS API | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $65/mo | — |
| Open source | No | No |
| Platforms | api, macOS, Web, Windows | Android, api, iOS, Web |
| Free plan | No | No |
| Paid from | $65/user/mo | — |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | omnichannel |
| Workforce management | Yes | Yes |
| Recording retention | 30 days | — |
Both are listed in Best Call Center Software, Best Contact Center Software, Best Omnichannel Contact Center Software, Best Customer Service Gamification Software. On Everything Xiaomi, RingCentral RingCX scores higher on our published basis.