Respond.io
7.9#32 in chatbot buildersFrom $79 a monthAndroidiOSWebAPI
VisitRespond.io vs Voiceflow
What both publish
| Fact | Respond.io | Voiceflow |
|---|---|---|
| Data protection | The security page says data is encrypted in transit with 256-bit SSL/TLS and at rest with 256-bit AES, and databases are backed up daily. | The security page describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. |
| Founded | 2017 | 2019 |
| Integrations | Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Product | Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Security certifications | Respond.io states that it is GDPR compliant and ISO 27001 certified. | Voiceflow states that it is SOC 2 Type II audited, ISO/IEC 27001:2022 certified, GDPR compliant and HIPAA compliant. |
Respond.io plans
- Starter$79 a month
- Growth$159 a month
- Advanced$279 a month
- EnterprisePriced on request
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick Respond.io if…
Respond.io suits mid-market B2C businesses managing high volumes of customer conversations across channels. It may also suit teams that want AI Agents to handle enquiries and route conversations alongside human staff.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.