Repli
6.7#8 in instagram dm automation toolsFrom ₹2,493 a monthFree planWebAPI
VisitRepli vs Trengo
What both publish
| Fact | Repli | Trengo |
|---|---|---|
| Integrations | The integrations library lists Shopify, WooCommerce, Razorpay, Shiprocket, HubSpot, Salesforce, Zapier, Make, n8n and other services. | The integration hub lists tools including HubSpot, Salesforce, Shopify, WooCommerce, and BigCommerce. |
| Product | Repli automates Instagram DMs and WhatsApp Business conversations using triggers, AI replies, lead capture and analytics. | Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared team inbox. |
| Security | Documentation says Repli uses row-level security, role-based policies, email verification, revocable session devices and server-side-only secrets. | Trengo says its application is hosted on AWS, backups are encrypted, and app communication uses TLS with HSTS. |
| Support | Repli documentation lists support by WhatsApp at +91 8007377376 and email at [email protected]. | Plan support ranges from email and messaging to phone support and a dedicated success manager on Enterprise. |
Repli plans
- FreeFree
- Creator₹2,493 a month
- Pro₹4,996 a month
- Pro+₹149,918 a month
- BusinessPriced on request
Trengo plans
- Boost€299 a month
- Pro€499 a month
- Enterprise—
- Boost (annually billed)€299 a month
- Boost (monthly billed)€349 a month
- Pro (annually billed)€499 a month
Pick Repli if…
Repli suits creators, coaches, D2C brands, and agencies handling Instagram or WhatsApp Business conversations. Its lead capture, appointment booking, and commerce flows may suit businesses that want to handle those actions in messaging.
Pick Trengo if…
Trengo suits teams that handle customer conversations across several channels and need shared inbox collaboration. Its API and integrations may also suit teams connecting the inbox to other business tools.