Regal
6.1#17 in voicebot softwareWebAPI
VisitRegal vs Yellow.ai
What both publish
| Fact | Regal | Yellow.ai |
|---|---|---|
| Analytics | The product includes analytics, reporting, customizable dashboards, transcription, summaries and conversation intelligence. | The platform analyzes conversations and generates insights intended to improve agent performance and knowledge content. |
| API authentication | The public API uses API keys in the Authorization header, with keys revealed from account integration settings. | Yellow.ai API authentication uses OAuth tokens generated by bot super administrators. |
| Documentation depth | The developer portal provides documentation, API reference, MCP material, video tutorials, FAQs, integration guides and changelog-style release notes. | The documentation site contains platform guides, API endpoints, channel guides, cookbooks, enterprise deployment material and an MCP server for querying docs. |
| Founded | 2020 | Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. |
| Headquarters | New York City, United States | San Mateo, California, United States |
| Integrations | Regal advertises more than 40 integrations covering CRMs, marketing platforms and other business systems. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| Rating on G2 | 4.7 out of 5 from 45 reviews | Yellow.ai is rated 4.4 out of 5 from 107 reviews. |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 1 review | Gartner Peer Insights lists an overall 4.4 out of 5 from 105 reviews across Yellow.ai markets. |
Regal plans
- Custom quotePriced on request
- Enterprise customPriced on request
Yellow.ai plans
- FreeFree
- EnterprisePriced on request
- Enterprise—
- FreemiumFree
- PremiumPriced on request
Pick Regal if…
Regal targets enterprises in financial services, healthcare, education, local services, and eCommerce. Its stated size proxy is at least 25 agents and 100,000 call minutes per month.
Pick Yellow.ai if…
Yellow.ai suits customer-service teams that want to build AI bots using a visual flow builder and knowledge-base answers. It can also fit teams that need human handoff or multichannel deployment, with the listed Enterprise tier providing expanded agent and chat capacity.