Refiner
7.5#28 in survey softwareFree planFree planAndroidiOSWebAPI
VisitRefiner vs SurveyLab
What both publish
| Fact | Refiner | SurveyLab |
|---|---|---|
| Founded | 2018 | HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points. |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | Warsaw, Poland |
| Integrations | Listed integrations include Segment, RudderStack, Amplitude, Mixpanel, Salesforce, HubSpot, Slack, Microsoft Teams, Zapier, Make, REST API, and webhooks. | Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata. |
| Reporting | Dashboards include NPS, CSAT, and CES charts with trend lines, response segmentation, AI powered open-text auto-tagging, and filters. | SurveyLab produces real-time graphical reports with filters, trends, dashboards, cross-tabs and segment comparisons. |
Refiner plans
- FreeFree
- Essentials—
- Growth—
- Free planFree
- Free trialFree
- EnterprisePriced on request
SurveyLab plans
- FreeFree
- Starter$49 a month
- Advanced$99 a month
- Professional$249 a month
- EnterprisePriced on request
Pick Refiner if…
Refiner suits software companies that want to collect feedback across several channels and segment responses by user context. It may also suit teams that need integrations, survey reporting, and configurable data retention.
Pick SurveyLab if…
You want what its maker publishes above — check its page for the details.