
RecordPoint
5.3#13 in records management softwareWebAPISelf-hosted
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| Fact | RecordPoint | Zasio Versatile |
|---|---|---|
| Founded | 2009 | 1987 |
| Integrations | RecordPoint connects to Microsoft 365, Salesforce, network file shares, and hundreds of business systems. | Named connectors include SharePoint, OneDrive, Box, Dropbox, Google Drive, network file systems, FTP, and generic SQL databases. |
| Purpose | RecordPoint provides records management across connected systems and uses AI and machine learning to classify records and apply retention policies. | Versatile manages electronic and physical records and the retention schedules that govern them. |
| Security | RecordPoint says it holds a SOC 2 Type 2 attestation and encrypts data at rest and in transit. | Zasio states it holds a SOC 2 Type 2 attestation, which is available to customers and prospects confidentially. |
| Support | The pricing page lists premium support and follow-the-sun support among the platform offering. | Technical support is available Monday through Friday, 7 a.m. to 6 p.m. Mountain time, with customer portal access to downloads, documentation, webinars, and messaging. |
RecordPoint suits highly regulated companies and government agencies managing records across multiple systems. Its classification, retention, legal hold, and disposal functions fit organizations with formal records policies.
Versatile suits organizations managing both electronic and physical records with retention rules, holds, and disposition workflows. It can fit organizations seeking either hosted SaaS or on-premises deployment.