
Recordia
5.3#6 in call compliance softwareAPI
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| Fact | Recordia | Verint Interaction Recording |
|---|---|---|
| Headquarters | Pozuelo de Alarcón, Madrid, Spain | Melville, New York, USA |
| Integrations | Recordia says it offers REST APIs and native connectors for contact center platforms, IP PBX, CRM, BI tools, and corporate channels; it names Salesforce, HubSpot, Microsoft Teams, and Webex. | The datasheet names Verint Quality Management, Workforce Management, Speech Analytics, Desktop and Process Analytics, and Identity Authentication and Fraud Detection as suite solutions it can work with. |
| Intended users | The platform is designed for organizations managing critical communications, including contact centers, banking, insurance, utilities, and telecommunications. | Verint describes the solution for enterprises recording customer or employee interactions for regulatory compliance, liability protection, insight, and quality assurance. |
| Microsoft Teams | The Teams solution captures audio, video, screen sharing, and chat, stores them centrally, and supports automated recording announcements and on-demand recording. | A Microsoft Marketplace listing says the Teams integration captures communications for regulated financial, healthcare, and government organizations. |
No prices published.
Recordia is designed for organisations with critical communications or high interaction volumes, including contact centres, banks, insurers, utilities, telecommunications companies, and BPOs.
You want what its maker publishes above — check its page for the details.