QUALICORE
6.3#12 in call center quality management softwareFrom 160 ZAR a monthWebAPI
VisitQUALICORE vs Voxjar
What both publish
| Fact | QUALICORE | Voxjar |
|---|---|---|
| Coaching | Failed evaluations can automatically open structured coaching plans, with digital agent sign-off and branded PDF records. | Agents can receive timestamped coaching comments, daily performance summaries and workflows for disputing evaluations. |
| Founded | 2025 | LinkedIn lists Voxjar as founded in 2015. |
| Headquarters | Cape Town, South Africa | LinkedIn lists headquarters in Provo, Utah, United States. |
| Integrations | The site lists integrations including Zoho CRM, Genesys Cloud, Five9, Twilio Flex, Slack, Microsoft Teams, Zendesk, Zapier, and a REST API. | Listed integrations include Aircall, Amazon S3, Azure Blob, CallTrackingMetrics, Convoso, Dubber, Five9, Google Cloud Storage, Genesys Cloud, GoHighLevel, Microsoft Teams, SFTP, Slack, Sweet Relish, TrackDrive, Vicidial, Vonage and Ringba. |
| Purpose | QUALICORE provides quality assurance and coaching software for call centres and BPOs. | Voxjar automates call monitoring and coaching, using AI to ingest, transcribe, and score interactions. |
QUALICORE plans
- Starter160 ZAR a month
- Growth460 ZAR a month
- Professional899 ZAR a month
- Enterprise1,360 ZAR a month
Voxjar plans
- BasicsFree
- QA Pro$90 a month
- EnterprisePriced on request
Pick QUALICORE if…
QUALICORE is aimed at call centres and BPOs that evaluate calls and manage agent coaching. Its multi-client features and integrations may suit operations working across multiple clients or contact-centre systems.
Pick Voxjar if…
Voxjar suits teams that want AI-assisted voice QA, call scoring, and coaching workflows. Its Enterprise plan is described for BPOs, agencies, and organizations with special requirements.