Qiscus vs YCloud

Qiscus

5.4 #30 in WhatsApp Customer Service Software

About Qiscus

YCloud

8.6 #4 in WhatsApp Customer Service Software

About YCloud
QiscusYCloud
Free planNoYes
Free trialNoNo
Paid from—$39/mo
Open sourceNoNo
PlatformsWebapi, Web
Free planNoYes
Shared inbox—Yes
Conversation routing—skill_based
Included agent seats—2 agents
Included WhatsApp numbers—3 numbers
Conversation retention—180 days
Team collaboration—Yes
WhatsApp templates—Yes

Both are listed in Best WhatsApp Customer Service Software. On Everything Xiaomi, YCloud scores higher on our published basis.