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PublishSquare vs Zendesk Guide

What both publish

FactPublishSquareZendesk Guide
IntegrationsThe site says it integrates with HRIS, SSO, and communication tools, and its HR page names BambooHR, Workday, and ADP for employee syncing.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.

PublishSquare plans

  • Starter$79 a month
  • Professional$199 a month
  • EnterprisePriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick PublishSquare if…

It suits organizations that need policy workflows, employee training, and compliance tracking in one platform. Its stated plans and deployment options address smaller organizations as well as enterprises.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share