ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitProProfs Knowledge Base vs Wiki.js
What both publish
| Fact | ProProfs Knowledge Base | Wiki.js |
|---|---|---|
| API | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. | Every action in the Wiki.js 3.0 beta user interface is exposed as a REST endpoint documented with OpenAPI. |
| Authoring | It provides a WYSIWYG editor, video and image support, table of contents, revision history, file management, single sourcing and version control. | The editor supports Markdown with live preview, tables, tabsets, diagrams, math, and syntax highlighting for more than 180 languages. |
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. | Wiki.js lists more than 50 integrations for authentication, logging, rendering, search, and storage. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | Support is provided through GitHub Discussions, bug reports, feature suggestions, vulnerability disclosure, and developer documentation. |
| Version history | Yes | Yes |
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Wiki.js plans
- Free foreverFree
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
Pick Wiki.js if…
Wiki.js suits people and teams who want to host and manage a documentation knowledge base. Its authentication and page-rule options support controlled access across groups and pages.