
Property Aura Tenant Portal
7.3#3 in tenant portal softwareFrom $49.99 a monthFree planAndroidiOSWeb
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| Fact | Property Aura Tenant Portal | TenantWise |
|---|---|---|
| Purpose | The tenant portal is a self-service website for tenants to submit maintenance requests with photos and communicate with landlords. | TenantWise is a SaaS portal that gives housing providers’ tenants web and mobile access to manage their housing accounts. |
| Security | Property Aura says the portal uses bank-level encryption and secure authentication and is hosted on enterprise-grade infrastructure. | The FAQ says TenantWise is built on AWS and uses encryption for sensitive data and regular security audits; administrators can use Microsoft Entra ID single sign-on. |
| Support | The Pro plan includes priority email support. | The Cottsway case study reports responsive support, timely solutions and ongoing maintenance and development. |
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It suits small landlords who want tenants to handle maintenance requests and messaging through a portal. The portal is a Pro feature, so it is not included in the free Basic plan.
TenantWise suits housing and social housing providers that want tenants to manage accounts, payments and repair requests online. Its task templates and administrator reporting are relevant to providers managing tenant processes.